Men’s Cream Colour Long Sleeve Hoodie

A. Inside Dhaka:

• We provide fast and reliable shipping services within Dhaka, ensuring doorstep delivery of your items.
• Your order is typically delivered within 1-5 business days from the date of confirmation.
• Current Delivery charge: Tk 60
• Payment methods: Cash on delivery, bKash/Nagad, Card (Visa, Master & Amex). Depending on the order value or other circumstances, partial or full advance payment may be required. Our team will contact you for clarification if necessary.

B. Outside Dhaka:

• For customers outside Dhaka, we offer efficient shipping services, including doorstep delivery & pickup from courier offices.
• Orders are expected to arrive within 4-7 business days from confirmation.
• Current Delivery charge: Tk 120
• Payment methods: Cash on delivery, bKash/Nagad, Card (Visa, Master & Amex). Depending on the order value or other circumstances, partial or full advance payment may be required. Our team will contact you for clarification if necessary.

Additional Delivery Information:

• Delivery Charges: Any applicable delivery charges will be clearly indicated during checkout.
• Delivery Address: Please ensure accuracy and completeness of shipping details to avoid delays or non-delivery.
• Order Tracking: Track your order status using the provided tracking information in your confirmation email.

We currently offer two types of payment methods for our customers’ convenience: Cash on Delivery (COD) and Online Payment. We ensure every online payment is safe and protected. All transactions are encrypted through trusted gateways and we never store your sensitive details. Shop with confidence knowing your security is our priority. For any payment concerns, our support team is always ready to assist.

1. Cash on Delivery (COD): Customers will pay for their order in cash at the time of delivery. Payment is made directly to the delivery agent. Payment is not required before delivery. Sometimes Shipping charges may be collected in advance to confirm the order.

2. Online Payment: Customers may also choose to pay securely for their order at the time of purchase through our online payment system – SSLCommerz. We support the following payment methods: bKash, Nagad, Rocket, Visa, Mastercard, American Express (Amex) and Direct Bank Transfer.

Manfare Refund Policy 

Manfare is dedicated to making the customer’s shopping experience safe, smooth, and hassle-free. Our refund policy is simple, transparent, and designed to give customers confidence. 

1. If a product becomes out of stock after placing an order and cannot be delivered within 7–10 working days, customers can request a refund. It may take 5–7 working days to complete the refund process. 

2. The refund policy will not cover any other circumstances except the unavailability of the products. 

If you experience any issues with payment or a refund and have questions or suggestions about our payment-refund policy, do not hesitate to contact us.

Contact Information:

Email: manfarebd@gmail.com, info@manfarebd.com

Phone: 09606999695, 01948-898198, 01730-642262, 01845-813237

Address: Bashundhara City Shopping Complex, Level 3, Block D, Shops 45 and 46, Panthapath, Dhaka. 

A. Damaged or Defective Items:

If you receive damaged or defective products, promptly contact us for return or replacement at no extra cost to you.

B. Claims for Damaged & Missing Products:

To ensure your shopping experience is satisfactory, we’ve implemented a claims policy to address issues like damaged or missing items promptly and fairly.

• Notification: Inform us immediately of any damage or missing items.
• Claim Submission: Initiate a claim through our website, Facebook Page, or customer support, providing a detailed unboxing video along with the claim form.

C. No Video, No Claim:

To ensure accuracy and expedite resolutions, we require an unboxing video for all claims.

D. Why Unboxing Videos?

• Verify product condition at delivery.
• Distinguish pre-existing damages from transit damages.
• Expedite claims with clear evidence.

E. Claims Resolution:

Upon receiving your claim and video, our team will promptly review and offer a suitable resolution

Exchange Policy

Products eligible for exchange must be in original condition, unopened, and unused. Please notify us within 3 days of receipt for exchange requests, bearing shipping charges.

Contact Us

For inquiries or assistance with delivery, returns, or exchanges, reach out to us at: hifilifestyles@gmail.com or +880-1616-761694 (9:00AM to 8:00PM All Day)